Thank you for your order!
Please follow these essential guidelines to ensure your treats remain safe and delicious.
Transport:
- Always lift and carry the box from the base, never from the lid or sides.
- Transport your dessert completely flat. The safest place is the car floor or passenger footwell — never on a seat.
- Keep the box stable and free from movement; avoid placing other items on top of the box.
- Take turns slowly and avoid sudden braking.
- Hot weather: Use air conditioning to keep the cabin cool and prevent delicate creams from melting.
- Cold weather: Avoid high heater settings; sudden warmth can soften buttercream or cause condensation.
Storage:
- Keep all products refrigerated at 0–5°C unless explicitly stated otherwise.
- Store in the original box to protect the dessert from drying out or absorbing other food odours.
- Never leave cakes or desserts in a warm car or in direct sunlight.
Serving:
- Chilled desserts: Mousse-based and fresh cream items are best served directly from the fridge.
- Buttercream & Sponge: For the best texture, these may be removed from the fridge 30–60 minutes before slicing.
- Use a hot, sharp knife (wiped clean between slices) for the neatest results.
Shelf Life:
Fresh Dairy & Mousse Desserts:
- Best consumed within 48 hours of collection.
Traditional Bakes & Sponges:
- Best enjoyed within 2–3 days if stored correctly in the refrigerator.
Allergen Information:
- Cross-Contamination: While specific items may be made without certain allergens, all treats are prepared in a kitchen that handles nuts, dairy, gluten, and eggs; therefore, traces may be present.
- Full allergen and baking ingredient information is available on our website. Key allergen details are also provided with every order at collection.
- Please inform me of any allergies before placing your order, as some products may not be suitable for special preparation.
Important Liability Note:
- Once collected, correct storage and handling are the sole responsibility of the customer.
- If there are any doubts regarding the storage conditions or if a product has been left at room temperature for an extended period, please do not consume it.
Handcrafted with care by Lemon House Bakery